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SANTORINI JUPITER REVIEWS

  • Emily
  • New York
  • Everything arrived as advertised
    Date : 2019-09-27 07:48:01  
    Rating : Excellent

    We shopped at Jupiter at the very beginning of July 2019. Katerina, the woman who assisted us, was extremely helpful. We custom-ordered several items and paid cash on the spot (very reasonable prices, especially considering they included the cost of shipping). Katerina even threw a beautiful tile/trivet in our order! We were told that our items would arrive in 8 weeks or so. When they hadn\'t shown up in about 10 weeks, I emailed and received an immediate response that they were on their way, complete with a tracking number. After approximately 12 weeks, everything arrived - it was expertly packaged so that nothing was damaged and looks just as we\'d hoped. We were nervous for a bit, after reading the other reviews, but all turned out perfectly!

  • Joe Lyndon
  • United States
  • Still Waiting
    Date : 2014-07-17 10:52:13  
    Rating : Terrible

    Visited Jupiter on October 17, 2013 during cruise vacation. Purchased 3 ceramic items for $890.00 with promise of free shipping to home in US. It\'s now July, 2014 and still no sign of our \"Paid For\" items. No response to numerous emails. Avoid this store!!

  • martin
  • adelaide
  • not recieved
    Date : 2013-12-16 11:50:01  
    Rating : Terrible

    seems to be a common thread but we ordered a set back in August this year for shipment to Australia and still have seen nothing. Wish i had a local contact to chase this up. NOT HAPPY

  • Tom
  • Toronto, Canada
  • Difficult Purchase.
    Date : 2013-10-25 17:01:43  
    Rating : Terrible

    Promised 4 week delivery. When hadn't been received after 6-7weeks, emailed with no response. Tried to phone, but all #'s didn't work. Finally contacted a colleague who contacted Jupiter on my behalf and only then almost two months later was it shipped.

  • Rick
  • Vancouver , Canada
  • Jupiter
    Date : 2013-09-16 14:25:27  
    Rating : Terrible

    We paid up front when ordering ceramic bowl and side dishes . Promised delivery in 6-8 weeks . It took nearly 16 weeks . They would not have sent it at ll but a local hotelier went to them on our behalf . What we finally received was not like what we ordered at all , much inferior . No response to our complaints

  • Rick
  • Vancouver , Canada
  • Jupiter
    Date : 2013-09-10 16:08:21  
    Rating : Terrible

    It took nearly 4 months for prepaid ceramics to arrive . If our hotel friends had not gone there we don't believe they ever would have been sent . What we got was not what we ordered . Not as nice at all . We were told many lies throughout

  • Jill
  • USA
  • Did not receive merchandise
    Date : 2013-05-12 13:21:14  
    Rating : Terrible

    I bought a custom made platter from the Jupiter Shop in Santorini in June 2012. Paid for it up front and picked my colors, etc. Never received it. Phone # is no longer in service.


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